Frequently Asked Questions

Absolutely! We have streamlined our process to accommodate clients who live out of state. We can handle everything via email, Zoom, text, and phone. Trust is vital in this business, so we advise prospective clients to interview two or three companies, ask lots of questions, check references, and trust your instincts. If you have a local Realtor or attorney, we are more than happy to work with them as well.
The initial consultation allows us to meet personally (or virtually), walk through the house together, understand your objectives, needs and desires, discuss our various service options and fees, and determine if we are the right fit for you. If we decide to work together, we will prepare a contract for your review and signature, and then get to work!

If after the consultation we determine that an estate sale is not the best path forward, we offer two other options for you. We offer a modified liquidation, where we invite buyers from our network of resellers to purchase select items. Then for a fee that is offset by those purchases, we clear out the home and professionally clean it for you. In the end, the home is left “Realtor Ready” – completely empty, professionally cleaned, and ready for whatever comes next. This process usually takes twenty days or so. We also offer a fee-based clean-out service where we get in ASAP and get the home emptied and cleaned as quickly as possible. No muss, no fuss. Just get in, get it done, and move on. We can usually complete a clean-out in less than two weeks.

Our initial consultation is always free of charge.
Yes, it does matter. Entrusting an estate sales company with your home, possessions, and the liability associated with the event requires certainty that you are dealing with a legitimate, reputable operator who is responsible and accountable.
It is advisable to have family members decide what they might want to take and remove those items BEFORE you hire an estate sale company. At least have those items clearly marked. Once a contract is signed, the items in the home (and not marked) become part of the sale and must be purchased at the agreed-upon terms. Also, we advise against cleaning or throwing anything away as seemingly unwanted or unusable items can sometimes have surprising value. Our expertise lies in figuring out the value of all those items. We will do all the cleaning and sorting. That’s part of what you are paying for. Hire a good estate sale company then let them do the work.
The timeline for scheduling and conducting the sale can vary depending on various factors. The more reputable estate sales companies are often booked several weeks or even months in advance. We advise deciding on the company you want to use as soon as possible. A typical sale is scheduled for three days, usually beginning on a Thursday, and then Monday is the “clean-up” day.
We are more than happy to help promote your home’s sale during the estate sale weekend if you are already working with a Realtor. We can collaborate with them to attract potential buyers. Additionally, we can refer you to reputable real estate professionals we trust if needed.
Absolutely! After the sale, we take pride in leaving your home completely empty and broom-clean. We understand the importance of a hassle-free transition, and we make sure the property is “Realtor Ready” when we are done. That’s important. Some estate sale companies simply shut the door at the end of the sale and you are left with the mess afterward, or they charge a sizable fee to clean up at the end. With White Hat, it’s all included. You don’t have to lift a finger.
Any items left unsold at the end of your sale will be donated to a charity we support that helps men and women who suffer from addiction, criminality, and homelessness. It’s an awesome organization, and any leftover items are sold in their thrift store, and the money goes to help reinvent broken lives. You will receive a donation receipt as part of your final paperwork.
Any items left unsold at the end of your sale will be donated to a charity we support that helps men and women who suffer from addiction, criminality, and homelessness. It’s an awesome organization, and any leftover items are sold in their thrift store, and the money goes to help reinvent broken lives. You will receive a donation receipt as part of your final paperwork.

Contact Us

Whether you need to downsize, divest a complete estate, or simplify your life, White Hat Estate Sales is here to assist you. Contact us today for a free consultation and let us help you through this process with care and professionalism.